Still, our obligation is to the current account owner(s). It happens - people switch jobs, get laid off, go on extended leave - the account owner(s) may be unavailable for any number of reasons. What happens when none of the current account owners are available? Please contact support if you’d like to remove the card from the account before you add a new owner with the intent of being removed as an owner yourself. When you designate someone else as an account owner, they will have the same power to add and remove other owners (including you) at any time.Īdding a new owner to the account (or being removed as an owner) does not remove the credit card from the account. We recommend designating other owners you trust, so that updates can be made to the account when you’re not available.Īn account owner can add or remove other owners from the Adminland section in the account. Designate other account owners: Basecamp 4 accounts can have multiple owners.Manage all aspects of the account’s subscription: including updating billing information adding more users and account administrators and canceling an account ( how-to).For more details, please read our Privacy policy, which outlines what meta-data we collect and for what purposes. The exports do not include website interaction logs for any account users and we do not provide such meta-data to account owners. These exports function include everything already accessible to you in your Basecamp account. As an account owner, you can also create an HTML export of your Basecamp account data at any time ( how-to). Access and export all data in an account: account owners can add themselves to any Team or Project and view everything in the account trash ( how-to).Our legal responsibility is to the account owner(s), so we won’t let other people take over your account without your permission. When you sign up and create a Basecamp account, you are the owner of that account and all the data in it. Basecamp 4 accounts are owned by individuals, not by organizations.
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